Help Center
Find answers, browse guides, or reach out to our support team.
VPS Hosting
Setup, management, SSH access, and scaling
Game Hosting
Server setup, mods, performance, and player management
Bot Hosting
Deployment, uptime, logs, and troubleshooting
Billing & Payments
Invoices, payment methods, upgrades, and refunds
Account & Settings
Profile, security, two-factor auth, and API keys
Security & Compliance
DDoS protection, encryption, and best practices
Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You'll receive a reset link within a few minutes. If you don't see it, check your spam folder.
How quickly are servers deployed?
Most servers are provisioned instantly after payment confirmation. VPS instances are ready within 60 seconds, and game servers are playable within a few minutes.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time from your dashboard. Upgrades take effect immediately, and you'll only be charged the prorated difference. Downgrades apply at the next billing cycle.
Do you offer a free trial?
We don't currently offer free trials, but all plans are covered by our 7-day money-back guarantee. You can try the service risk-free.
What operating systems are available for VPS?
We support Ubuntu, Debian, CentOS, Rocky Linux, AlmaLinux, Fedora, and Arch Linux. Custom ISO uploads are available on select plans.
How do I contact support?
You can reach us through live chat on the dashboard, by creating a support ticket, or by emailing support@upzare.com. Our team is available 24/7.
Still Need Help?
Live Chat
Chat with our team in real time from your dashboard. Available 24/7.
Email Support
Send us a ticket at support@upzare.com. We respond within 15 minutes on average.
Documentation
Browse detailed guides and API references in our docs.